The right cleaner for your household

We were the first company in Switzerland to specialise in maintenance household cleaning in 2003. We recognise correlations and work with a focus on requirements and solutions. One of the main reasons for our success is the allocation of the right cleaners to the right households and a thorough initiation into their new working environment. We take care of everything for you, from administration and action plans to the holiday replacement of your permanently assigned cleaner.

Our services

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Years of experience

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Benefits

We can show you here the benefits, which you can enjoy by working together with the cleaning agency.

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Relief

Properly employing your own cleaner involves a number of obligations on your part. Read here how the cleaning agency can relieve you of these obligations

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Products

We have put together a few interesting cleaning products that will help your cleaner to work even better.

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Cleaners wanted

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Customer feedback

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I have been a customer of the Cleaning Agency for years and very much appreciate the personal contact with my cleaner.

Markus B.
from theCanton of Zurich

I have been a customer of the Cleaning Agency for many years and have had the same cleaner since the beginning. In my view a low employee turnover is an indicator of a good company.

Erika M.
from the Canton of Solothurn

The Cleaning Agency's concept convinced me because I always have a contact person to discuss all my household cleaning needs.

Daniel S.
from the Canton of Aargau

I am glad that always the same cleaner comes to clean at my place because she knows what I expect. Thanks to the Cleaning Agency I no longer have to worry about anything to do with cleaning in my household.

Catrine E.
from the Canton of Geneva

Our cleaner is always on time, reliable, friendly and works swiftly. We are happy to be customers of the Cleaning Agency.

Annette R.
from the Canton of Uri

Putzfrau.ch is not only an on-line service provider but also maintains a personal level of contact with me as a customer. This is a very important factor for me.

René H.
from the Canton of Appenzell

I used to be a customer of another cleaning company, but nothing worked out well there. The service of Putzfrau.ch is reliable, the contact person is friendly and my cleaner is a real gem.

Karin C.
from the Canton of Glarus

You can tell that the employees of Putzfrau.ch are qualified and that they receive further training. This positively affects the quality of my cleaner's work.

Gabriela F.
from the Canton of Basel

In addition to ensuring cleanliness, my cleaner also makes sure everything is tidy. It's this small detail that makes a difference!p>

Franziska A.
from the Canton of Bern

After evaluating my needs in detail, a cleaner was assigned to me and personally introduced. Moreover, I have a direct contact person in case I have to postpone cleaning appointments. Such customer care is ideal!

Sandra M.
from the Canton of Neuenburg

I tried several cleaning companies but only Putzfrau.ch delivers what other cleaning companies merely promise. Great service! Thank you very much.

Yvonne N.
from the Canton of Thurgau

Putzfrau.ch organises someone to fill in for when my cleaner is on holiday leave. I appreciate this and so much more about this excellent service.

Claudia K.
from the Canton of Jura

I receive exactly the services I want from my cleaner thanks to a detailed evaluation of my needs.

Susan W.
from the Canton St. Gallen

We have had the same cleaner from the Cleaning Agency now for three years and are still really thrilled by the quality.

Alain U.
from the Canton of Zug

A cleaner from Putzfrau.ch is the right choice for me. The service is both straightforward and transparent.

Jürg P.
from the Canton of Schwyz

Thank you so much for the great service and human approach. I am more than happy with my cleaner, too.

Manuela H.
from the Canton of Nidwalden

I would never be satisfied with a mere on-line provider. Putzfrau.ch is the perfect cleaning partner for me. They are there for me on a personal level but never intrusive.

Hanspeter J.
from the Canton of Schaffhausen

My cleaner is really motivated and does a great job. One can tell that she receives a good wage from Putzfrau.ch and is treated well by them.

Markus L.
from the Canton of Obwalden

Our cleaner just gets better and better. You can tell that she is qualified and receives further training from the Cleaning Agency.

Jeanette O.
from the Canton of Waadt

It is also important to me that my cleaner is paid fairly and is treated well. I know that both are the case at Putzfrau.ch.

Claude W.
from the Canton of Freiburg

It is huge relief for me to not have to worry about anything any more and that the Cleaning Agency takes care of everything regarding the cleaning of my apartment.

Urs D.
from the Canton of Graubünden

Our cleaner really fits in well with our household. You can tell that the Cleaning Agency knows what they are doing and that the selection and assignment of the cleaners is done carefully.

Ruedi T.
from the Canton of Wallis

I think it is great that someone else fills in for my regular cleaner when she is unavailable.p>

Kurt G.
from the Kanton of Luzern

You don’t have to worry about anything

We take over everything, from administration to scheduling to finding holiday relief for your assigned cleaner. As a customer of our cleaning agency you will benefit from many complimentary services, such as letting in service tradesmen and more.

Quality instead of online booking

The-cleaner.ch is not an internet platform for booking cleaning staff online, but rather a modern cleaning company. We believe that sustained customer satisfaction requires personal contact because this ensures that you are assigned a skilled professional who fits in well with your household.

Google Reviews

4.7

Based on 822 Reviews

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a week ago

ich find es toll, dass immer dieselbe Reinigungsmitarbeiterin kommt. Sie kennt mittlerweile den Haushalt. Durch das vorherige abklären was ich gereinigt haben möchte gab es nie Probleme. Die Reinigungszeit ist total angemessen. Ich schätze den persönlichen Kontakt zu meiner Beraterin die für Winterthur zuständig ist und sie für mich auch jederzeit verfügbar ist. Sehr unkompliziert. Danke

Daniela Melileo

a week ago

Die im voraus gemachten Abklärungen damit die geeignete Putzfrau gefunden wird finde ich toll! Dadurch haben wir die passende Putzfrau bekommen mit der wir sehr zufrieden sind.

Groupfitness getinshapebyiula

2 weeks ago

Very reliable service with absolute top quality. From the booking to the first conversation and now the bi-weekly cleaning, everything runs smoothly and with minimal effort for me. I can only recommend.

Andreas Eberhard

3 weeks ago

Excellent experience.

Miguemon Miguemon

3 weeks ago

I am very satisfied with the quality of the cleaning! Communication with the administration could sometimes be improved.

Gitti Goetz

4 weeks ago

We are not at all satisfied with the Kehl company. After signing the contract, we first had to wait longer until a cleaning lady was found. Then when they found someone and they cleaned them with us, we expressed some criticism about the cleaning method and hoped for improvement. The cleaning lady was not capable of criticism. Got rude and didn't want to clean up with us anymore. The Kehl company could not find another cleaning lady for us, even when the lady was on vacation we wanted to REPLACE but there was none. But it is precisely for these reasons that we have decided on a company to make it easier for us !!!!! We were very disappointed. Under professional we imagine something else.

Susanne Bruderer

a month ago

We look forward to Ms. Yordanos every Monday! She is very punctual, always happy and does her work to our complete satisfaction! It's nice that she comes to us every week.

Anita Gyarmathy-Nagler

a month ago

Very professionally planned down to the smallest detail, but .... cleaning lady leaves cleaning agents behind (already cleared several times afterwards), language skills in German could be improved, otherwise OK.

Daniel Ehrsam

a month ago

Professional, friendly service and customer contact. Exceptionally high standard of apartment cleaning, which is passed on to your employees and implemented by the agency. I am absolutely satisfied and would never want to miss this service again! Absolute 5 stars and 100% recommendation

Alexandra Kochanowski

a month ago

Punctual, committed, personable. This cleaning company is highly recommended.

Tamara Flückiger

a month ago

I am very satisfied with my cleaning lady and with Putzfrauenagentur work. The whole process is very well organised. Highly recommend.

Tatiana Panferova

2 months ago

I paid almost 40 francs an hour and was not that good and the company is very expensive.

Kalfas Velkokvety

2 months ago

Very helpful, courteous and friendly team. Best quality at very fair prices. Can only be recommended.

Anjulie Byland

2 months ago

Very well organized company, very nice and capable cleaning lady.

Anita Eschler

2 months ago

Very good service. I can recommend it.

Raphael Bolliger

2 months ago

The terms and conditions are unfortunately very questionable. The complicated break regulations also raise questions: are the breaks actually paid to the cleaning ladies? As a customer, I have to pay it. Why am I still a customer there at all? Because I've been assigned a very, very good cleaning lady. The pearl gets 5 stars, the agency see above PS: why is the managing director of Bern, Ms. Siegenthaler, posting here ???

Christiane Bracher

2 months ago

I am very satisfied with the cleaning agency in Winterthur. As soon as I asked for an offer, I was called. Was allowed to state all my information and wishes. I was very excited! Immediately signed the terms and conditions and promptly received an email with the cleaning pearl I had been assigned. I am very pleased. The selection fits perfectly! Many many thanks!

endrit Sadriji

3 months ago

I am very satisfied with the service. The cleaning fairy assigned to me is punctual, trustworthy and does her job thoroughly. A big praise. Communication with the agency is also very pleasant.

Marco Baldi

3 months ago

Very satisfied since the beginning. I can only recommend. Thanks for the great service.

Nicolas Regenscheit

3 months ago

simply the best...a service that we no longer want to do without. The cleaning lady is always on time, does her job reliably and carefully. I can only recommend.

Oliver Heinrich

4 months ago

Very reliable handling of all formalities. It is communicated well and clearly, the cleaning order is recorded and charged. Then it starts ... and we have found a "pearl" that comes regularly. Excellent!

Christfried Böhm

4 months ago

Everything was always perfectly cleaned. The attention to detail was evident in various small things, like in a good hotel. I can only recommend.

Peter Bollmann

4 months ago

I am absolutely satisfied with the cleaning agency and can only warmly recommend it. Professional and always friendly, just as it should be.

JAMANIAKA

4 months ago

Very good service! Very friendly, punctual and exemplary! Always happy!

Dave Owens

4 months ago

Very professional, very diligent, and very reliable - recommend!

Kyra Bachmakova

4 months ago

Professional reception of the order (cleaning, ironing) and clarification of specific requests. Prompt placement of a new employee after a termination. Minimal administrative effort for the customer.

Gabriel Benz

4 months ago

Tip top! Always nice to come home to a sparkling clean apartment. Issues are dealt with quickly and easily and the employees are always very nice.

Michèle Fischer

5 months ago

My experience with this company has far surpassed any other service that I've worked with in Zurich. Very professional, pay attention to detail, willing to work with you. I feel confident working with them.

Jenny Mesrie

5 months ago

I am very satisfied with the service from Putzfrau.ch. I signed up for their services about three months ago and so far I can tell that this company has met my needs. The cleaning lady assigned to me is well trained, discreet and respectful. She is always on time and focuses on work without the distraction. The prices are also fair and the working method is really safe and convenient for the customer. I would recommend this company to anyone looking for a stress-free cleaning lady

Gloria Gonzalez

6 months ago

Are very happy with the service. Not only the cleaning itself, but also the innovations in the administrative area. Highly recommended.

Urs Haug

6 months ago

Very well organized in terms of organization, good cleaning work, quick response to inquiries. I can recommend it with a clear conscience.

Albers Concepts

6 months ago

I have been a customer of the cleaning agency for several years. I am very satisfied with my current cleaner. She is a pleasant personality and does her job to my complete satisfaction. In earlier times I also had aids with which I was not so satisfied. The cleaning agency then gave me the choice of whether I would like to change, and they did so quickly.

Christine Missak

6 months ago

We have had our house cleaned by the cleaning agency Kehl GmbH for almost 10 years and are very satisfied with it. And if something does go wrong, there is always a way to resolve the problem in a friendly and professional manner. We can recommend the cleaning agency at any time.

Silvio Ponzett

6 months ago

We use the services of an employee of the cleaning agency Kehl GmbH once a week and are very satisfied. She is always on time, cleans our two bathrooms, vacuums and mops all floors in the apartment and, last but not least, wipes the dust. The price performance ratio is very good. We hope that she will remain loyal to us for a long time.

Guido Boehme

6 months ago

I have been using Putzfrauenagentur for the last 5 years and I highly recommend them: for their clear contract, responsiveness and their cleaning persons being efficient and trustworthy. For the first session, one manager from the firm and the designated cleaner are present. You go together through the apartment and decide what you want to be done. This is all written down in a form that all 3 parties will have at the end. I found this a great practice. Everyone is on the same page with expectations. There is also a contract signed including the key. When the cleaning person goes in vacation they offer someone else for replacement. Anytime, I wanted to change the hour or add a new cleaning session they tried to accomodate and proposed solutions.

Loredana Vamanu

6 months ago

I've been a customer for 7 years. The service was very professional and reliable. The support was always friendly, competent and quick.

Beat Huber

6 months ago

excellent service! Thank you

Christine Kyburz

6 months ago

We have been customers of the cleaning agency for several years now and can only recommend the service. So far, without exception, all missions have always been well planned and carried out and a substitute has always been communicated in good time during holidays. Our cleaning lady has always been 100% reliable and absolutely trustworthy and has always done her work on time and very satisfactorily.

Christian Scholz

6 months ago

I have been a satisfied customer for years. If only everything in life would work so simply, in a friendly and professional manner ...! ;-) Highly recommended.

G B

6 months ago

Very satisfied

Katja Aeschlimann

6 months ago

I've been a customer for several years and have had very positive experiences. The employees are very reliable and the administration takes care of replacements in the event of changes. I think it is very good that it is precisely agreed what needs to be cleaned every time and what occasionally. In my case, the cleaning fairy comes every 2 weeks. The kitchen, bathroom and floors are always cleaned. The microwave, the rack in the kitchen and other things only occasionally, alternately. So there are always the same number of hours per assignment and I know the costs. I really appreciate this service.

paul huwiler

6 months ago

We were customers of the cleaning agency Bernasconi GmbH for many years. Especially at the beginning, the quality of the cleaning was great and the specialists were pleasant and professional. Unfortunately, there have been too many changes in recent years and the quality has not always been as good as we are used to. I definitely recommend this company. Sometimes it's just time for a change.

Manfred Meier

6 months ago

Very efficient and professional cleaning lady

Alberto D'Amico

6 months ago

I am very happy with the services of this company. Very easy to deal with in my opinion super well organized.

Claudia Ritschard

6 months ago

We’ve had several employees clean our apartment and they all did (and still do) a great job. Customer service is quick to respond, helpful and very friendly.

Roman Schaub

6 months ago

Just a super professional service and company. If my usual cleaner is away they have a replacement set up automatically. I've been a customer for 8 years and will continue for a long long time. Highly recommended.

Luke Bragg

6 months ago

Parfait and excellent quality!! I can them recommend!

Igor Golovakin

6 months ago

Since 2016 my apartment has been cleaned by employees of the cleaning agency and this always to my complete satisfaction. Many Thanks. I can happily recommend the company.

Guss

6 months ago

Great price/value, professional and responsive service.

Sven Mangold

6 months ago

For some time now I have been able to enjoy regular cleaning from cleaning agency Glattal GmbH. We are very satisfied with our cleaning staff, who are very thorough, but also spontaneously decide what is necessary. The agency itself is reliable and quick if you have a concern or question. We would recommend this again and again.

Zdara Posch

6 months ago

We have been using the cleaning agency for a long time and are very satisfied with the professional customer care provided by the agency, the friendliness and thoroughness of the cleaning women and the practical substitute arrangements.

Sandra Ghioldi

6 months ago

We are very satisfied with our cleaning help. Always punctual and friendly and working independently (she also cleans something that is not on the plan if there is still time). Communication with the agency is also going very well, in the event of illness or other absences, a replacement is organized immediately in consultation and efforts are made to organize the same replacement person who already knows the apartment. And I have to say one more thing: cleaning the apartment is a service that has to do with people. And that mistakes happen from time to time is completely normal and human. Your own requirements are sometimes higher than those of the cleaner. But all of that can be communicated. The important thing is how it is dealt with and, in my opinion, the agency and our cleaning staff do that very well. I don't understand how people here (and also with other reviews) only give 1 star, 2, 3 or 4 stars would be more realistic in many cases. Such 1-star reviews harm the company unnecessarily and are usually not appropriate. But that's just my opinion, maybe we're just lucky - hence a clear recommendation from me.

André Hengst

6 months ago

Very reliable and trusted service provided

Gerhard Steinrücken

6 months ago

After some difficulties with staff at the beginning (reliability) we got now an excellent reliable help.

Volkmar Puempin

6 months ago

I have been using the cleaning agency for several years. I'm highly pleased with the service. The agency always replies very quickly if I have a concern and will also arrange a replacement if the cleaner is sick. I can recommend the cleaning agency without reservation.

Daniel Umbricht

6 months ago

We have had very good experiences with the cleaning agency. The specialists do extremely thorough and reliable work. You are also flexible when a special task arises that is not part of your regular duties. In addition, it works very well with the organization of the representations during the holidays. We don't have to worry about anything. The only disadvantage is that, in our experience, the cleaning lady does not stay for many years. That is probably in the nature of things that the employees do not commit themselves to such a position over long periods of time. So far, when we switched, we were always convinced by the new specialist. In addition, the agency organizes everything, so the effort is manageable.

Sonja Heider

6 months ago

The cleaning fairy assigned to us is always very friendly. She does the cleaning to our complete satisfaction. Price / performance is good. You don't have to worry about anything anymore, everything is organized by the company and communicated transparently. We can highly recommend the cleaning agency Grossraum Winterthur GmbH, as well as our dear cleaning fairy. A real asset for us.

Jörg Sameli

6 months ago

Very good and professional company. Friendly and fair customer contact. Look good to your employees! So far I have only had good experiences. My cleaning fairy comes reliably and does her work flawlessly to our complete satisfaction. Many thanks to Ms. Schmid and her team!

Simi s Welt

2 years ago

MARION Wedding

2 years ago

Company of liars, i cancelled the contract as they never managed to clean properly within reasonable amount of hours. Watch out that you can only cancel the contract after 3 months even if you are not happy with the service and trial cleaning they don't allow you to have. Very disappointed and don't recommend to anyone.

Lis Wendel

3 years ago

Arrogant and unprofessional. I required a check out cleaning and it took 2 weeks to finally get the person coming to see the flat after few cancellations at the last moment. And when she finally came all the questions were about agreeing to get a long term contract with them for the next flat. After i said that i'm not interested in long term cleaning, Manuela promised to make me an offer in 1-2 days and left. However no offer arrived from her and when i chased for a feedback she said that all their cleaning teams are not available at the date of cleaning and long after that. I didnt understand why i had to wait 2 weeks for her visit if she knew that they will not be able to clean. Ridiculous and unprofessional.

Anna Batistini

3 years ago

The putzfrau.ch company is warmly recommended from advice at the beginning, responding to needs, communication and effective cleaning. Thank you for the great cooperation.

Rene Stöhr