Are you looking for a cleaner in the canton of Basel-Stadt?

Frau Ilhan putzt bei uns und wir sind mehr als zufrieden. Sie geht ins Detail und man kann sehen, dass sie die Arbeit auch mit Herzblut erledigt. Für uns auch schön zu sehen, da man ja nie gerne die Arbeiten abgibt, die man selber nicht so gerne macht. Auch wenn ich Frau Ilhan erst einmal getroffen habe, kann ich Ihren Einsatz jeden Dienstagabend bewundern, so geht es auch meiner Schwester, Barbara Walker. Wir wünschen Frau Ilhan ganz gute Besserung und hoffen, sie ist bald wieder gesund. Liebe Grüsse Gabriela Kovacs

Our cleaning fairy is punctual, reliable and the work is great. Everything is done in a timely manner. Wouldn't give her up so quickly.

Very good service, with friendly and courteous staff. Our cleaning lady is great :)

All the women who worked with me were very reliable and did their jobs properly. The only negative point is that my cleaner has changed twice in two years.

Super happy with the agency and our current cleaning lady. She is punctual, very thorough and also very friendly. I look forward to further collaboration. Overall, highly recommended👍

We were already customers of the cleaning agency before Corona and were extremely satisfied. Unfortunately, the performance has deteriorated significantly. Absence of the cleaning lady was covered once, after which we were no longer informed - whether the cleaning lady was back or whether there was still a replacement. The first conversation was a bit awkward because the management wanted to sell various cleaning items - be it for the floor or cleaning stone, etc. We were dissatisfied with the replacement because various places were not cleaned. The cleaning lady agency accepted this and could not send another cleaning lady. For customers who have such experiences, it is important to do good marketing. Apparently they don't care.

Completely satisfied with the performance of the agency, our cleaner Mihrije and her deputy Yacqueline. They did a very good job and were always open to feedback. Thank you very much, I will be happy to come back to your agency!

Online registration and entry into the system is highly professional and works quickly and without any problems. The immediate people were very supportive and the first contacts and the first home visit took place quickly. The needs clarification is also professionally recorded schematically according to a form. Communication with the organizer and the room attendant works well. The cleaner works well, according to the list, which is exactly what is ticked! What is not listed remains there. In my opinion, there is a lack of certain flexibility, which is essential in a household. But I am very happy about this service and would like to submit my request directly. Thank you

Thanks, everything is good so far. Maybe you could swap Mr. for Ms. in your customer file😉 Thanks.

Unfortunately, we were promised things that could not be kept. The cleaning is inadequate. It doesn't work with the substitute. You actually have to adapt to the company's schedule rather than taking your own needs into account.

I am very satisfied with the cleaning agency. The employees are punctual, thorough and friendly. The quality of cleaning is excellent and my home looks spotless every time. I can only recommend this agency!

Super reliable and everything extremely well done

High satisfaction! We are very satisfied with the agency. Good communication, very good personal support and quick provision of the right cleaning fairy. Absolutely consistent price-performance ratio.

Super organized, always on time and quite straightforward to set it up and they really look to match your needs; I am very satisfied I find quite valuable the first visit with a supervisor and the methodology applied to charge to the customer the real hours of work.

I have had good experience with support, once I have established cleaning. I also had no issue to change the cleaning person when I felt it is not match. New person I have is really nice and precise. Beginning was a little bit cumbersome with setting up + i had to wait for a month as well as there was no available cleaning service.

Easy contact and quick feedback from the agency, our cleaning specialist is friendly and cleans quickly and well. Additional tasks are carried out without any problems and our pet is not a problem for the specialist. The only point of criticism: The first cleaning appointment takes place together with an employee of the agency and the cleaning specialist. I observed that the communication between the employee and the cleaner was not very respectful and seemed rather condescending, as if the cleaning specialist was stupid. This really irritated me and made a bad impression on me as a customer. I would like to see the cleaning staff being treated on an equal footing, even if the employees are perhaps superior in language skills!!

We are very satisfied with the cleaning agency Glattal GmbH. The cleaning is impeccable, the interaction is always friendly and absences are communicated in good time.

I only used the services of Putzfrauenagentur Greifensee GmbH at the beginning of 2024 and so far I'm really completely satisfied. Top care, holiday replacement etc., I'm happy!

I'm probably the black sheep here. I would be happy if I could give such positive feedback! My question as to whether the cleaning ladies had any training was answered with yes... but the cleaning ladies themselves don't know anything about it... so everyone has a different idea of ​​"clean"... standing barefoot in our shower and cleaning around things Unfortunately, they are not part of my idea. The Swiffer is very popular, but a wet rag is rare. I have a cleaning lady because I am chronically ill and therefore physically very weak. After a few months of training, I asked my pearl to put the things (carpets, decorative cleaning utensils) back in their place if possible, as this is too strenuous for me to put away roughly half of my inventory every week after a "hurricane". That was probably asking too much at a price of almost 40 francs per hour. The receipt came promptly, I was informed one day before the next assignment for no reason that Ms. I emailed back with the question of why Ms. X can no longer continue her work. With an automatic reply I was told that the clerk would only be back at her place after 5 days. Then I was told that Ms. X was no longer coming for “personal” reasons. It's nice that the company stands behind its employees, but where does this leave me as a customer??? So now I can again (probably after about 2 or 3 weeks without a cleaning lady) show a new pearl everything and teach her the extras that are different in every household. Honestly, NO THANK YOU! No longer with this company. Maybe the cleaning workers would be a little more committed if a little more wages were passed on to them... A disappointed ex-customer P.S.: out of kindness, I gave good Mrs. X a box of chocolates at Christmas and a chocolate bunny at Easter... should I do that again?...

The clerks are very friendly, courteous and understanding, and the sales representative was also super friendly and nice! They also offered me another cleaner when I had difficulties! Tip to the field staff: I think small spontaneous checks to check whether it works are advisable! Thank you everyone, I would recommend the agency immediately!

A strong partner Putzfrauenagentur GmbH. We have been getting cleaning help for our stressful household for years. And extremely grateful that everything is so clean.

Absolute hammer! Called and very quickly received an offer for a cleaning lady. It now comes every Thursday and everything goes smoothly. I like it sparkling clean!

Excellent! We found a cleaner through Putzfrauenagentur Kehl GmbH. And are very satisfied! Everything works extremely well.

I am very happy with the service offered by the agency.

I am very satisfied with our cleaning help and the support provided by the Glattal cleaning agency. Maritza does an excellent job and is very reliable. She is also a very pleasant personality and I really appreciated her and her work. Many thanks to Maritza and team for our clean home!!!

The worst cleaning company in all of Switzerland. Look for cleaning staff just to have Teamleiter clean the house, without contract and without paying.. Arrogant office staff. I absolutely do not recommend this signature because it is not serious. My review is based on real facts. Attention ⚠️

Super Service, Lg Ch. M

High quality reliable service

We have been working with Putzfrauenagentur for the last couple of months. Specifically, we have been collaborating with Ms. Stephany Nataly Marca Rivera. She is extremely thorough and professional. We couldn't be happier with the provided services.

I don't grade the agency, but rather the performance of my assigned cleaning assistant. Salima Hakizhimana has cleaned for me a few times now. She works independently, efficiently, is polite and very clean. I can only recommend it and hope that it cleans me for a long time.

The worst cleaning agency. Staff are neither trained nor provided with professional support. The customers are cheekily brushed off. Arrogant attitude from management. No responsibility is accepted for errors and damage. Stay away from this company.

Our Mary is an angel. She cleans everything exactly how we want it. We are very happy with this choice. Everything works fine. Although we wish our cleaner spoke German and she doesn't, we are so happy with her that communication becomes less important. We are happy:-)

Our first 3 years were great, mostly thanks to the amazing cleaning person we had: reliable, professional, kind. Once they left, things started getting bad: no reliability on the part of the agency, 3 cleaning sessions canceled last minute with no replacement, poor organizational skills, no reactivity, and no proper follow up with customers. We've decided to terminate our contract with them.

I have tried their competitor before and was very much disappointed and was on a look out for a better service. Then I gave a chance to Putzfrauenagentur. They are amazing and exactly what I was looking for. Their agents are always on time and do a good job. I can highly recommend!

We have a cleaner coming every two weeks for two hours. They are punctual and very efficient. I can highly recommend them.

I wasn't happy with the first cleaner. The agency was very accommodating and organized new help as quickly as possible. Now I am very happy with our new cleaning aid. She is very friendly, works cleanly, independently, cleans where it is necessary and she is very punctual. I can highly recommend the agency.

Putzfrauenagentur cleaned my flat and ironed my shirts every second week for over a year. I’m very happy with the services provided by Putzfrauenagentur and especially from Ismete. I never had any complains and I can definitely recommend Putzfrauenagentur if you are looking for professional cleaning services.

I am very satisfied with the service provided by the Gnehm cleaning agency: it worked perfectly for me every two weeks for three hours of basic cleaning. If my cleaning pearl was unavailable, a replacement lady was immediately organized. Everything very professional. Recommended.

We are very happy with our cleaning fairy Barbora. She does her job very well. We always look forward to coming home when she was there. The agency is also very accommodating and friendly. Very pleasant and personal advice. I would recommend it immediately.

Very friendly, efficient and uses initiative. Very happy with the service

I am always in a particularly good mood on the days when my apartment is cleaned. In the evening you come home and everything is perfect. I can now use this message to express my gratitude and also my joy in the service of the cleaning agency. Thank you very much for the great work

Everything is sparkling clean and much better than if I attempted cleaning myself. An absolutely worthwhile investment of money and a fantastic job by the person sent from the agency!

top team

Lovely friendly lady cleaning our house, working very hard.

Our angel does household chores very carefully and conscientiously. She has a very friendly nature - we are very happy

Excellent service, with superb employees.

Excellent experience.

My experience with this company has far surpassed any other service that I've worked with in Zurich. Very professional, pay attention to detail, willing to work with you. I feel confident working with them.

We are very satisfied with the services provided. The cleaner assigned to us is absolutely reliable, works quickly, thoroughly and carefully. She is a pearl.

excellent service! Thank you

We have been customers of the cleaning agency for several years now and can only recommend the service. So far, without exception, all assignments have always been well planned and carried out and a replacement has always been communicated in good time during holidays. Our cleaning lady has always been 100% reliable and absolutely trustworthy and has always completed her work on time and very satisfactorily.

Very satisfied

I have been a customer for several years and have consistently had very positive experiences. The employees are very reliable and the administration takes care of replacements in the event of changes. I think it's very good that it's agreed exactly what needs to be cleaned every time and what needs to be cleaned occasionally. In my case, the cleaning fairy comes every 2 weeks. Kitchen, bathroom and floors are always cleaned. The microwave, the rack in the kitchen and other things only occasionally, alternating. So it's always the same number of hours per assignment and I know the costs. I really appreciate this service.

I am very happy with the services of this company. Very easy to deal with in my opinion super well organized.

Just a super professional service and company. If my usual cleaner is away they have a replacement set up automatically. I've been a customer for 8 years and will continue for a long long time. Highly recommended.

Parfait and excellent quality!! I can them recommend!

Great price/value, professional and responsive service.

Very reliable and trusted service provided

After some difficulties with staff at the beginning (reliability) we got now an excellent reliable help.

Arrogant and unprofessional. I required a check out cleaning and it took 2 weeks to finally get the person coming to see the flat after few cancellations at the last moment. And when she finally came all the questions were about agreeing to get a long term contract with them for the next flat. After i said that i'm not interested in long term cleaning, Manuela promised to make me an offer in 1-2 days and left. However no offer arrived from her and when i chased for a feedback she said that all their cleaning teams are not available at the date of cleaning and long after that. I didnt understand why i had to wait 2 weeks for her visit if she knew that they will not be able to clean. Ridiculous and unprofessional.