Privacy Policy

1. An overview of data protection

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on our website

Who is the responsible party for the recording of data on this website (i.e. the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information Required by Law” on this website.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyse your user patterns.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency.

Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section “Right to Restriction of Data Processing.”

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analysed when your visit our website. Such analyses are performed primarily with cookies and with what we refer to as analysis programmes. As a rule, the analyses of your browsing patterns are conducted anonymously; i.e. the browsing patterns cannot be traced back to you. You have the option to object to such analyses or you can prevent their performance by not using certain tools. For detailed information about this, please consult our Data Protection Declaration below.

You do have the option to object to such analyses. We will brief you on the objection options in this Data Protection Declaration.

2. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

Putzfrauenagentur AG
Bodenackerstrasse 16a
8330 Pfäffikon / ZH

Telephone: 044 945 90 00
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).

If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Information about, blockage, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:

In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

3. Recording of data on our website

Cookies

In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website.

You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited.

Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g. the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimised provision of the operator’s services. If other cookies (e.g. cookies for the analysis of your browsing patterns) should be stored, they are addressed separately in this Data Protection Declaration.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

The type and version of browser used
The used operating system
Referrer URL
The hostname of the accessing computer
The time of the server inquiry
The IP address

This data is not merged with other data sources.

This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

Hence, the processing of the data entered into the contact form occurs exclusively based on your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of our website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them.

The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.

4. Social media

Social media plug-ins with Shariff

We do use plug-ins of social media networks on our website and its pages (e.g. Facebook, Twitter, Google+, Instagram, Pinterest, XING, LinkedIn, Tumblr).

As a rule, you will be able to recognise these plug-ins because of the respective social media logos that appear. To warrant the protection of data on our website, we use these plug-ins only in combination with the so-called “Shariff” solution. This application prevents the plug-ins that have been integrated into our website from transferring data to the respective provider as soon as you enter our website.

A direct connection to the provider's server shall not be established until you have activated the respective plug-in by clicking on the affiliated button (which indicates your consent). As soon as you activate the plug-in, the respective provider receives the information that you have visited our website with your IP address. If you are simultaneously logged into your respective social media account (e.g. Facebook), the respective provider will be able to allocate your visit to our website to your user account.

The activation of the plug-in constitutes a declaration of consent as defined in Art. 6 Sect. 1 lit. a GDPR. You have the option to revoke this consent at any time, which shall affect all future transactions.

5. Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called cookies. Cookies are text files, which are stored on your computer and that enable an analysis of the use of the website by users. The information generated by cookies on your use of this website is usually transferred to a Google server in the United States, where it is stored.

The storage of Google Analytics cookies and the utilization of this analysis tool are based on Art. 6 Sect. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both, the services offered online and the operator’s advertising activities.

Browser plug-in

You do have the option to prevent the archiving of cookies by making pertinent changes to the settings of your browser software. However, we have to point out that in this case you may not be able to use all of the functions of this website to their fullest extent. Moreover, you have the option prevent the recording of the data generated by the cookie and affiliated with your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to the recording of data

You have the option to prevent the recording of your data by Google Analytics by clicking on the following link. This will result in the placement of an opt out cookie, which prevents the recording of your data during future visits to this website: Google Analytics deactivation.

For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online promotional program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

In conjunction with Google AdWords, we use a tool called Conversion Tracking. If you click on an ad posted by Google, a cookie for Conversion Tracking purposes will be placed. Cookies are small text files the web browser places on the user’s computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we will be able to recognise that the user has clicked on an ad and has been linked to this page.

A different cookie is allocated to every Google AdWords customer. These cookies cannot be tracked via websites of AdWords customers. The information obtained with the assistance of the Conversion cookie is used to generate Conversion statistics for AdWords customers who have opted to use Conversion Tracking. The users receive the total number of users that have clicked on their ads and have been linked to a page equipped with a Conversion Tracking tag. However, they do not receive any information that would allow them to personally identify these users. If you do not want to participate in tracking, you have the option to object to this use by easily deactivating the Google Conversion Tracking cookie via your web browser under user settings. If you do this, you will not be included in the Conversion Tracking statistics.

The storage of “Conversion” cookies and the use of this tracking tool are based on Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user patterns, in order to optimize the operator’s web offerings and advertising.

To review more detailed information about Google AdWords and Google Conversion Tracking, please consult the Data Privacy Policies of Google at: https://policies.google.com/privacy?hl=en.

You can set up your browser in such a manner that you will be notified anytime cookies are placed and you can permit cookies only in certain cases or exclude the acceptance of cookies in certain instances or in general and you can also activate the automatic deletion of cookies upon closing of the browser. If you deactivate cookies, the functions of this website may be limited.

6. Plug-ins and Tools

Google Web Fonts

To ensure that fonts used on this website are uniform, this website uses so-called Web Fonts provided by Google. When you access a page on our website, your browser will load the required web fonts into your browser cache to correctly display text and fonts.

To do this, the browser you use will have to establish a connection with Google’s servers. As a result, Google will learn that your IP address was used to access our website. The use of Google Web Fonts is based on our interest in presenting our online content in a uniform and appealing way. According to Art. 6 Sect. 1 lit. f GDPR, this is a legitimate interest.

If your browser should not support Web Fonts, a standard font installed on your computer will be used.

For more information on Google Web Fonts, please follow this link: https://developers.google.com/fonts/faq and consult Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.

Google Reviews

4.7

Based on 1249 Reviews

see all locations

2 weeks ago

Worst cleaning agency. Personnel are neither trained nor professionally accompanied. Customers are rudely wiped. Arrogant attitude from management. Responsibility for errors and damage is not accepted. Stay away from this company.

Franz Ferdinand

a month ago

I would like to give 0 stars but I can't. If our cleaning lady wasn't so good, I would cancel immediately. They have neither a feeling for people nor the ability to run a company. The employee on the phone is constantly annoyed, the owners only issue the bill and are not at all interested in their customers and the "quality managers" are not worth the name.

Sabine Heinrich

2 months ago

Very professional agency with competent and friendly employees. We are very satisfied in every respect and can only recommend them. We have already had some experiences - they are by far the best so far.

2 months ago

Super easy. Professional advice and fast execution. Cleaning staff works very well (of course this is individual). So far I am very satisfied!

Fabian Linssen

2 months ago

Luchia Tesfamikael did a sensational job, can recommend her to everyone. The apartment was sparkling clean at all times.

Philipp Pollak

2 months ago

Ms. Simona Georgeta Kalamsiz is really great. She does a great job, is always on time and very friendly and polite. This service has made our apartment much nicer.

Kit Anderson

2 months ago

Friendly and professional agency. In the introductory meeting, you discuss the relevant details and get to know each other. Ms. Mendes comes to us regularly. She is always very friendly and always in a good mood. The work is done as discussed and carefully. We are satisfied.

Natalie_NATI Strutz

3 months ago

Very nice, flexible and experienced cleaning ladies who have a solution ready for everyone. I also learned a lot about using cleaning stones and microfiber cloths. Thanks very much!

Mareike Bleuer

3 months ago

Sabrine Bensaad absolutely lives up to our expectations. The house shines again when she has cleaned here with us. We are absolutely satisfied! She is punctual, arrives on the agreed date, it couldn't be better!

Ursula Büchli-Flueler

3 months ago

Our Mary is an angel. It cleans everything just the way we want it to. We are very happy with this choice. Everything works fine. Although we wish our cleaner spoke German and she doesn't, we are so happy with her that communication becomes less important. We are happy:-)

Helen Schneider

4 months ago

Overall OK. Unfortunately, we had problems with our last cleaning lady, which hopefully will now be history. Value for money.

Jörg Rose

4 months ago

The office team and field service always have an open ear for questions and always try to find solutions to problems of all kinds. As a "plast goblin", I really appreciate this working atmosphere.

Fenja Zent

4 months ago

Couldn't be more pleased with Ms. Nadzija Gradina @Putzfrauenagentur Kunz: thorough cleaning and a friendly, polite and considered presence!

Claudia Grant

4 months ago

Our first 3 years were great, mostly thanks to the amazing cleaning person we had: reliable, professional, kind. Once they left, things started getting bad: no reliability on the part of the agency, 3 cleaning sessions canceled last minute with no replacement, poor organizational skills, no reactivity, and no proper follow up with customers. We've decided to terminate our contract with them.

Zineb Ait Bahajji

5 months ago

Professional team with high customer service and always solution-oriented and correspondingly flexible. We have been very satisfied customers for almost 10 years and are happy to recommend the Greifensee cleaning agency to others!

Kathrin Morlock

5 months ago

Ljubinka is always punctual and works very neatly. We are very satisfied and can recommend you unreservedly. We thought it was good that there was a joint conversation and that the apartment was looked at together again after the online offer and that the cleaning company also asked questions.

Stef Kri

6 months ago

The cleaning agency works very professionally, but they are friendly and do their work carefully. Our cleaning fairy is very nice, works thoroughly, is always punctual and works extremely quickly. We are very happy that we found her.

Eveline Reller

7 months ago

I can highly recommend the Glattal cleaning agency under the professional leadership of Ms. Grossen. Trust, professionalism, warmth and cleanliness are lived here. Thank you very much.

Fabio Cappelli

8 months ago

Rudhi is very hardworking and cleans my house every week with patience and determination. Her friendly nature is very pleasant. I'm very glad I have it it's like a fairy.

Laura Fiorentino

8 months ago

I have tried their competitor before and was very much disappointed and was on a look out for a better service. Then I gave a chance to Putzfrauenagentur. They are amazing and exactly what I was looking for. Their agents are always on time and do a good job. I can highly recommend!

V. SPPL

8 months ago

We have a cleaner coming every two weeks for two hours. They are punctual and very efficient. I can highly recommend them.

Robert Cuny

8 months ago

We have a cleaning lady every 2 weeks and are very satisfied. It took a while to process, but what we got is really great. Thank you very much for the great service!

Leila Dalbert

a year ago

I was not satisfied with the first cleaner. The agency was very accommodating and organized new help as quickly as possible. Now I am very satisfied with our new cleaning aid. She is very friendly, works cleanly, independently, cleans where necessary and she is very punctual. I can highly recommend the agency.

Monika Ramsauer

a year ago

Putzfrauenagentur cleaned my flat and ironed my shirts every second week for over a year. I’m very happy with the services provided by Putzfrauenagentur and especially from Ismete. I never had any complains and I can definitely recommend Putzfrauenagentur if you are looking for professional cleaning services.

Florian Bozzone

a year ago

I am very satisfied with the service provided by the cleaning agency Gnehm: basic cleaning for three hours every two weeks worked perfectly for me. If my cleaning pearl was prevented, a replacement lady was immediately organized. Everything very professional. Recommended.

Irène Nager

a year ago

Very friendly and reliable partner for cleaning work. We have a very good cleaning lady and are very grateful for her always good and proper work with us. Highly recommended and professional!

Corinne Waibel

a year ago

We are completely satisfied. Diana does a fantastic job and it is always a pleasure to walk through the freshly cleaned apartment.

N K

a year ago

We are very happy with our cleaning fairy Barbora. She does her job very well. We always look forward to coming home when she was there. The agency is also very accommodating and friendly. Very pleasant and personal advice. I would recommend it immediately.

Kevin Trachsel

a year ago

The performance is basically ok. There are a few things that I would like to improve, which I have already communicated to File. It appears to have been somewhat superficially cleaned.

Heidrun Goth

a year ago

We are very satisfied with S.K. She does her work simply fantastic, is very customer-oriented and highly professional. We've been using the cleaning services for a few months now. The quality is very high and the communication works perfectly. A great relief for our everyday life! Thank you S.K!

A G

a year ago

We are completely satisfied! The agency is very customer-oriented and extremely professional. We have been using the cleaning services for a few months now. The quality is very high and communication works flawlessly. A great relief for our everyday life! Thanks!

Claudia Cepeda

a year ago

We have been customers of the cleaning lady agency in Glattal for almost four years and are very satisfied. Maria is very reliable, punctual and does her job perfectly. We also experience the contact with the agency as very positive. You will be informed early on about the absence of the cleaning staff and, if you wish, you will also be given a deputy. We are always happy when Maria comes to us, not only because she relieves us with her work, but also as a person. The agency is highly recommended.

Patricia Monnard

a year ago

Very friendly, efficient and uses initiative. Very happy with the service

Marie Geiger

a year ago

On the days when my apartment is cleaned, I'm always in a particularly good mood. In the evening you come home and everything is perfect. At this point I can now express my gratitude and also my pleasure in the service of the cleaning lady agency. Many thanks for the great work

Patrick Stähli

a year ago

Everything is sparkling clean and much better than if I attempted cleaning myself. An absolutely worthwhile investment of money and a fantastic job by the person sent from the agency!

Hamsa S

a year ago

top team

Jana Kündig

a year ago

Very expensive for a shallow cleaning that they provide. I was your customer. Of course, not anymore. I’m not mistaken you with anyone else. I got a link to leave a review, so here it is.

Mariia Zhandarova

a year ago

Our new cleaner is punctual and friendly. The agreed work has so far been completed to complete satisfaction and you can see that she is making an effort. We look forward to the great end result every two weeks! Thank you!

Laura Sturdza

a year ago

Lovely friendly lady cleaning our house, working very hard.

Olga Gericke

a year ago

Our angel does household chores very carefully and conscientiously. She has a very friendly nature - we are very happy

Evelyne Salie

2 years ago

Excellent service, with superb employees.

Mark Jones

2 years ago

I am always very satisfied with the cleaning agency. My special requests were always fulfilled. The employee responsible for me was punctual, careful and saw independently what was additionally needed. Done independently and to my complete satisfaction. I recommend the cleaning lady agency in Glattal with a clear conscience.

Pia Strucker

2 years ago

Excellent experience.

Miguemon Miguemon

2 years ago

I am very satisfied with my cleaning lady and with Putzfrauenagentur work. The whole process is very well organised. Highly recommend.

Tatiana Panferova

2 years ago

My experience with this company has far surpassed any other service that I've worked with in Zurich. Very professional, pay attention to detail, willing to work with you. I feel confident working with them.

Jenny Mesrie

2 years ago

I am very satisfied with the service of Putzfrau.ch. I signed up for their services about three months ago and so far I can tell that this company is meeting my needs. The cleaning lady assigned to me is well trained, discreet and respectful. She is always on time and focused on work with no distractions. The prices are also fair and the way of working is really safe and convenient for the customer. I would recommend this company to anyone looking for a no hassle cleaning lady

Gloria Gonzalez

2 years ago

We have had our house cleaned by the cleaning lady agency Kehl GmbH for almost 10 years and are very satisfied with it. And if something does go wrong, there is always a way to solve the problem in a friendly and professional manner. We can recommend the cleaning lady agency at any time.

Silvio Ponzett

2 years ago

We use the services of an employee of the cleaning lady agency Kehl GmbH once a week and are very satisfied. She is always on time, cleans our two bathrooms, vacuums and mops all the floors in the apartment and last but not least, dusts. The price performance ratio is very good. We hope that she will stay with us for a long time.

Guido Boehme

2 years ago

excellent service! Thank you

Christine Kyburz

2 years ago

We have been customers of the cleaning agency for several years now and can only recommend the service. So far, without exception, all assignments have always been well planned and carried out and a replacement has always been communicated in good time during holidays. Our cleaning lady has always been 100% reliable and absolutely trustworthy and has always done her job on time and very satisfactorily.

Christian Scholz

2 years ago

Very satisfied

Katja Aeschlimann

2 years ago

I am very happy with the services of this company. Very easy to deal with in my opinion super well organized.

Claudia Ritschard

2 years ago

Just a super professional service and company. If my usual cleaner is away they have a replacement set up automatically. I've been a customer for 8 years and will continue for a long long time. Highly recommended.

Luke Bragg

2 years ago

Reliable and good service in the higher price segment. I am very satisfied with my cleaning lady and the service of the office e.g. In the event of absence, you will be informed in good time and a replacement will be offered. Small disadvantage: only what has been defined in the catalog is cleaned, i.e. obvious dust next to the agreed place is not cleaned. Still highly recommended, thank you!

Serge Danis

2 years ago

Parfait and excellent quality!! I can them recommend!

Igor Golovakin

2 years ago

Great price/value, professional and responsive service.

Sven Mangold

2 years ago

We are very satisfied with our cleaning help. Always punctual and friendly and working independently (she also cleans something that is not on the schedule if there is still time). Communication with the agency is also very good, in the event of illness or other absences, a replacement is organized immediately in consultation and efforts are also made to organize the same replacement person who already knows the apartment. And I have to say one more thing: cleaning the apartment is a service that has to do with people. And that mistakes happen from time to time is completely normal and human. Also, their own demands are sometimes higher than those of the cleaner. But you can communicate all that. What is important is how it is dealt with, and I think the agency and our cleaning help do that very well. I don't understand how people give only 1 star here (and also in other reviews), 2, 3 or 4 stars would certainly be more realistic in many cases. Such 1-star reviews harm the company unnecessarily and are usually inappropriate. But that's just my opinion, maybe we're just lucky - hence a clear recommendation from me.

André Hengst

2 years ago

Very reliable and trusted service provided

Gerhard Steinrücken

2 years ago

After some difficulties with staff at the beginning (reliability) we got now an excellent reliable help.

Volkmar Puempin

4 years ago

MARION Grossen

5 years ago

Arrogant and unprofessional. I required a check out cleaning and it took 2 weeks to finally get the person coming to see the flat after few cancellations at the last moment. And when she finally came all the questions were about agreeing to get a long term contract with them for the next flat. After i said that i'm not interested in long term cleaning, Manuela promised to make me an offer in 1-2 days and left. However no offer arrived from her and when i chased for a feedback she said that all their cleaning teams are not available at the date of cleaning and long after that. I didnt understand why i had to wait 2 weeks for her visit if she knew that they will not be able to clean. Ridiculous and unprofessional.

Anna B

5 years ago

The company putzfrau.ch is warmly recommended from the initial advice, the response to needs, through the communication and to the effective execution of the cleaning work. Thank you for the great cooperation.

Rene Stöhr