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Glänzende Hilfe

Reinlichkeit Jeder siebte Schweizer bezahlt inzwischen fürs Putzen. Speziell WGs vermeiden so Streit

 

Die Küche ein Schlachtfeld, das Wohnzimmer versinkt im Chaos und im Bad hat sich ein Teppich aus Haaren ausgelegt. Die wenigsten zählen Putzen zu einer beliebten Wochenendaktivität oder Feierabendbeschäftigung. Am meisten hassen die Schweizer das Fensterputzen. Dies hat eine Umfrage des Immobilienportals Immowelt von 2016 gezeigt. Auf Platz zwei und drei folgen Bügeln und Toilette putzen. Mehr als drei Stunden putzen die Schweizer pro Woche, wie die Zahlen des Bundesamtes für Statistik aus dem Jahr 2016 zeigen. Die Frauen putzen dabei mit rund viereinhalb Stunden mehr als doppelt so viel wie die Männer, die rund zwei Stunden putzen.
Immer mehr leisten sich aber eine Reinigungskraft, die ihnen die mühsamen Arbeiten abnimmt. Der Vergleichsdienst Comparis geht gemäss einer Umfrage des letzten Jahres davon aus, dass jede siebte Person in der Schweiz putzen lässt. Zwei Drittel haben die Reinigungskraft privat, also nicht über eine Agentur, angestellt. Offizielle Zahlen, wie viele Schweizer Haushalte eine Reinigungskraft beschäftigen, gibt es keine.
Es ist längst nicht mehr nur die gutbetuchte Oberschicht, die sich Hilfe im Haushalt leistet. Adrian Gsell, Inhaber von putzfrau.ch, sagt: «Als ich meine Putzfrauenagentur vor 15 Jahren gründete, ging ich von einer Hauptzielgruppe aus: den DINKs – double income no kids. Junge, kinderlose Paare im urbanen Raum.» Doch bald habe er gemerkt, dass es eine weitere wichtige Zielgruppe gebe: Familien auf dem Land mit Wohneigentum, Kindern und Haustieren. Rund dreieinhalb Stunden pro Woche beschäftigen diese im Schnitt eine Putzfrau. «In der Stadt putzen unsere Angestellten in der Regel alle zwei Wochen während zweier Stunden. Denn da sind die Kunden meist junge Leute, die viel unterwegs sind, intensive Hobbys pflegen und fast nur zum Schlafen nach Hause kommen», erklärt Gsell.

 

Die allermeisten sind Migranten
Überraschenderweise ist die Nachfrage auch bei Wohngemeinschaften stark gewachsen. «Eine Reinigungskraft zu haben, ist in vielen WGs zum Standard geworden», sagt Gsell. Ihn erstaunt dies nicht weiter: «Wer wie viel putzt, ist neben dem leer gegessenen Kühlschrank der häufigste Streitpunkt in WGs.» Mit dem Engagieren einer Putzfrau könne dieser Streitpunkt umgangen werden.
Dass der Bedarf nach professionellem Reinigungspersonal in Privathaushalten steigt, merkt man auch bei Allpura, dem Verband Schweizer Reinigungsunternehmen. Immer mehr mittlere und kleinere Firmen bieten ihre Dienste auch Privatpersonen an. Rund 65 000 Mitarbeitende sind in den Deutschschweizer Reinigungsunternehmen tätig. Die meisten davon arbeiten Teilzeit, und sehr viele haben ausländische Wurzeln: Der Migrationsanteil beläuft sich laut Angaben des Verbands auf rund 95 Prozent. Das bedeutet, dass ungefähr vier Prozent der in der Schweiz lebenden Ausländerinnen und Ausländer in diesem Bereich tätig sind. Dazu kommen noch die privat angestellten Putzkräfte, die in keiner Statistik erfasst sind – und oft auch von keiner Versicherung.
«Ein grosser Teil der Haushaltungen stellt ihre Reinigungskräfte nach wie vor illegal an», beobachtet Adrian Gsell. Gemäss der Comparis-Umfrage hat ein Viertel der Befragten ihre Putzkraft nicht bei der Sozialversicherung angemeldet und fast die Hälfte zahlt keine Unfallversicherung. Damit sind oft gerade jene Reinigungskräfte nicht gegen Unfälle versichert, die nicht speziell auf die möglichen Gefahren ihrer Tätigkeit sensibilisiert sind.

 

Schlecht für die Lunge In der zwei- oder dreijährigen Berufslehre zum Gebäudereiniger oder zur Gebäudereinigerin sind dagegen der sichere Umgang mit Chemikalien und mit Geräten wie Hochdruckreiniger und Hebebühnen wichtige Themen. Doch nicht alle Risiken lassen sich durch eine professionelle Ausbildung minimieren. Eine Studie mit Schweizer Beteiligung zeigte kürzlich, dass die Lungenfunktion bei Frauen, die beruflich oder im Haushalt putzen, mit dem Alter überdurchschnittlich abnimmt. Auch Asthma kam bei ihnen häufiger vor. Zudem ergab eine belgische Studie, dass die chronisch obstruktive Lungenerkrankung (COPD) bei Reinigungspersonal eine doppelt so häufige Todesursache ist wie bei der Durchschnittsbevölkerung.
Im Alltag des Reinigungspersonals sind es dagegen oft ganz andere Ärgernisse, die ihnen das Berufsleben schwer machen: Kunden, die nicht aufgeräumt haben. Kinderzimmer, durch die ein Wirbelsturm gefegt ist, oder Wohnzimmer mit Auslegeordnung machen eine gründliche Reinigung schwierig. «Putzen ist eben kein klassisches Kunden-Dienstleister-Verhältnis, sondern immer auch ein Miteinander», sagt Gsell.

 

Von Patrizia Messmer und Niklaus Salzmann

 

pdfAargauer_Zeitung_20_03_2019.pdf204.70 KB

Google Reviews
4.7

Based on 1128 Reviews

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in the last week
A serious and quality company with a team of professionals. I can only recommend it with confidence!!!
Tunde sabadac
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in the last week
I am very happy with the service offered by the agency.
Andreea Iuliana Ernst
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2 weeks ago
We no longer let our regular domestic worker leave for a few hours a week: our home is as clean and tidy as we have ever managed to keep it for a long time in the midst of all the obligations. Finding our own specialist for a small workload per month had previously put us off, but it is practical that all mandatory social insurance is included in the agency's price. Even extra work, such as after our celebrations and parties, is handled courteously.
Prinzessin Alissa
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2 weeks ago
I am very satisfied with our cleaning help and the support provided by the Glattal cleaning agency. Maritza does an excellent job and is very reliable. She is also a very pleasant personality and I really appreciated her and her work. Many thanks to Maritza and team for our clean home!!!
Yvee W.
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3 weeks ago
Transparent services, their criteria and prices on the homepage. Competent and quick contact and introduction of the specialist. We are extremely satisfied with the processing, service and cleaning.
Marion Frei
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a month ago
Reliable, very kind and trustworthy cleaning pearl, always perfectly carried out work, fair price/performance, clean billing. I am very happy and satisfied
Karin Kappler
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a month ago
If you want to be hired as a cleaner, you will be questioned more here than at the police and asked about very confidential things that are not permitted under the Data Protection Act. You also have to send the documents twice and you don't know what A requires or B no coordination.
Peter PIT
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a month ago
The worst cleaning company in all of Switzerland. Look for cleaning staff just to have Teamleiter clean the house, without contract and without paying.. Arrogant office staff. I absolutely do not recommend this signature because it is not serious. My review is based on real facts. Attention ⚠️
Giovanna Integlia
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2 months ago
The organization works perfectly. The cleaner assigned to me is very reliable. It is a real pleasure to return to the cleanly cleaned apartment. Many thanks to the cleaning lady and the cleaning lady agency.
Roland Durner
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2 months ago
Super Service, Lg Ch. M
Josef Müller
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2 months ago
We really appreciate the use of Sevime, it makes our everyday lives much easier. Not only is she very flexible, she is also easy to reach and makes our apartment shine every time.
Vera Vock
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3 months ago
Aida does her job excellently and efficiently. She is also a very pleasant person and I really appreciated her and her work. The exchange with the Glattal agency has always been good and uncomplicated. Since I'm moving away, it's with a heavy heart that I have to say goodbye to Aida and the team. Of course, I will use the services of Putzfrau.ch again at my new place of residence. Thank you very much Aida and team for the wonderful years with you!
adua 0502
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3 months ago
High quality reliable service
Martijn Moransard
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3 months ago
We have been working with Putzfrauenagentur for the last couple of months. Specifically, we have been collaborating with Ms. Stephany Nataly Marca Rivera. She is extremely thorough and professional. We couldn't be happier with the provided services.
Thodoris Rekatsinas
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4 months ago
We are satisfied with the work of the cleaning fairy and the agency. professional support, fast response time, good service,
Hansruedi Rupp
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4 months ago
I don't grade the agency, but rather the performance of my assigned cleaning assistant. Salima Hakizhimana has cleaned for me a few times now. She works independently, efficiently, is polite and very clean. I can only recommend it and hope that it cleans me for a long time.
Kiki Hunziker
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5 months ago
Top cleaning service! I am completely satisfied and can recommend this company without reservation. Everything was great!
Gerardo Orlandella
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5 months ago
I thought it was a shame that you first had to confirm any terms and conditions online, even though you had requested a home visit over the phone so that an offer could be made.
Talyaa
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6 months ago
The worst cleaning agency. Staff are neither trained nor provided with professional support. The customers are cheekily brushed off. Arrogant attitude from management. No responsibility is accepted for errors and damage. Stay away from this company.
Franz Ferdinand
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6 months ago
I would like to give 0 stars but that's not possible. If our cleaning fairy wasn't so good, I would cancel immediately. They have neither a feeling for people nor the ability to run a company. The employee on the phone is constantly annoyed, the owners only issue the invoice and are not interested in their customers at all and the "quality managers" are not worth the name.
Sabine Heinrich
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7 months ago
Very professional agency with competent and friendly employees. We are very satisfied in every respect and can only recommend them. We have already had some experiences - they are by far the best so far.
kw
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9 months ago
Our Mary is an angel. She cleans everything exactly how we want it. We are very happy with this choice. Everything works fine. Although we wish our cleaner spoke German and she doesn't, we are so happy with her that communication becomes less important. We are happy:-)
Helen Schneider
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10 months ago
Couldn't be more pleased with Ms. Nadzija Gradina @Putzfrauenagentur Kunz: thorough cleaning and a friendly, polite and considered presence!
Claudia Grant
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10 months ago
Our first 3 years were great, mostly thanks to the amazing cleaning person we had: reliable, professional, kind. Once they left, things started getting bad: no reliability on the part of the agency, 3 cleaning sessions canceled last minute with no replacement, poor organizational skills, no reactivity, and no proper follow up with customers. We've decided to terminate our contract with them.
Zineb Ait Bahajji
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10 months ago
Professional team with a high level of customer service and always solution-oriented and flexible. We have been very satisfied customers for almost 10 years and are happy to recommend the Greifensee cleaning lady agency!
Kathrin Morlock
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a year ago
I have tried their competitor before and was very much disappointed and was on a look out for a better service. Then I gave a chance to Putzfrauenagentur. They are amazing and exactly what I was looking for. Their agents are always on time and do a good job. I can highly recommend!
V. SPPL
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a year ago
We have a cleaner coming every two weeks for two hours. They are punctual and very efficient. I can highly recommend them.
Robert Cuny
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a year ago
I wasn't happy with the first cleaner. The agency was very accommodating and organized new help as quickly as possible. Now I am very happy with our new cleaning aid. She is very friendly, works cleanly, independently, cleans where it is necessary and she is very punctual. I can highly recommend the agency.
Monika Ramsauer
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a year ago
Putzfrauenagentur cleaned my flat and ironed my shirts every second week for over a year. I’m very happy with the services provided by Putzfrauenagentur and especially from Ismete. I never had any complains and I can definitely recommend Putzfrauenagentur if you are looking for professional cleaning services.
Florian Bozzone
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a year ago
I am very satisfied with the service provided by the Gnehm cleaning agency: it worked perfectly for me every two weeks for three hours of basic cleaning. If my cleaning pearl was unavailable, a replacement lady was immediately organized. Everything very professional. Recommended.
Irène Nager
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a year ago
We are very happy with our cleaning fairy Barbora. She does her job very well. We always look forward to coming home when she was there. The agency is also very accommodating and friendly. Very pleasant and personal advice. I would recommend it immediately.
Kevin Trachsel
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a year ago
The performance is basically ok. There are some areas that I would like to improve, which I have already communicated to File. It appears to have been somewhat superficially cleaned.
Heidrun Goth
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a year ago
We are very satisfied with S. K. She does a fantastic job, is very customer-oriented and extremely professional. We have been using the cleaning services for a few months now. The quality is very high and communication works flawlessly. A great relief for our everyday life! Thanks SK!
A G
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a year ago
Very friendly, efficient and uses initiative. Very happy with the service
Marie Geiger
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2 years ago
I am always in a particularly good mood on the days when my apartment is cleaned. In the evening you come home and everything is perfect. I can now use this message to express my gratitude and also my joy in the service of the cleaning agency. Thank you very much for the great work
Patrick Stähli
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2 years ago
Everything is sparkling clean and much better than if I attempted cleaning myself. An absolutely worthwhile investment of money and a fantastic job by the person sent from the agency!
Hamsa S
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2 years ago
top team
Jana Kündig
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2 years ago
Very expensive for a shallow cleaning that they provide. I was your customer. Of course, not anymore. I’m not mistaken you with anyone else. I got a link to leave a review, so here it is.
Mariia Zhandarova
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2 years ago
Lovely friendly lady cleaning our house, working very hard.
Olga Gericke
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2 years ago
Our angel does household chores very carefully and conscientiously. She has a very friendly nature - we are very happy
Evelyne Salie
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2 years ago
Excellent service, with superb employees.
Mark Jones
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2 years ago
Excellent experience.
Miguemon Miguemon
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3 years ago
My experience with this company has far surpassed any other service that I've worked with in Zurich. Very professional, pay attention to detail, willing to work with you. I feel confident working with them.
Jenny Mesrie
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3 years ago
We use the services of an employee of Putzfrauenagentur Kehl GmbH once a week and are very satisfied. She is always on time, cleans both of our bathrooms, vacuums and mops all the floors in the apartment and last but not least, she also dusts. The price performance ratio is very good. We hope that she will remain loyal to us for a long time.
Guido Boehme
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3 years ago
excellent service! Thank you
Christine Kyburz
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3 years ago
We have been customers of the cleaning agency for several years now and can only recommend the service. So far, without exception, all assignments have always been well planned and carried out and a replacement has always been communicated in good time during holidays. Our cleaning lady has always been 100% reliable and absolutely trustworthy and has always completed her work on time and very satisfactorily.
Christian Scholz
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3 years ago
Very satisfied
Katja Aeschlimann
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3 years ago
I am very happy with the services of this company. Very easy to deal with in my opinion super well organized.
Claudia Ritschard
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3 years ago
Just a super professional service and company. If my usual cleaner is away they have a replacement set up automatically. I've been a customer for 8 years and will continue for a long long time. Highly recommended.
Luke Bragg
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3 years ago
Reliable and good service in the higher price segment. I am very satisfied with my cleaning lady and the service from the office. If you are absent, you will be informed in good time and a replacement will be offered. Small disadvantage: Only what was defined in the catalog is cleaned, i.e. obvious dust next to the agreed location is not cleaned. Still highly recommended, thank you!
Serge Danis
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3 years ago
Parfait and excellent quality!! I can them recommend!
Igor Golovakin
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3 years ago
Great price/value, professional and responsive service.
Sven Mangold
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3 years ago
Very reliable and trusted service provided
Gerhard Steinrücken
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3 years ago
After some difficulties with staff at the beginning (reliability) we got now an excellent reliable help.
Volkmar Puempin
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4 years ago
MARION Grossen
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5 years ago
Arrogant and unprofessional. I required a check out cleaning and it took 2 weeks to finally get the person coming to see the flat after few cancellations at the last moment. And when she finally came all the questions were about agreeing to get a long term contract with them for the next flat. After i said that i'm not interested in long term cleaning, Manuela promised to make me an offer in 1-2 days and left. However no offer arrived from her and when i chased for a feedback she said that all their cleaning teams are not available at the date of cleaning and long after that. I didnt understand why i had to wait 2 weeks for her visit if she knew that they will not be able to clean. Ridiculous and unprofessional.
Anna B
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5 years ago
From the initial consultation, addressing needs, to communication and the effective execution of the cleaner, the company putzfrau.ch is highly recommended. Thank you for the great cooperation.
Rene Stöhr
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