Interview mit Adrian Gsell von der Putzfrauenagentur AG

High quality reliable service

Only superficially cleaned! The cleaning hours are chosen by you without considering the wishes of the customer. You want more hours, but the cleaning is no better. Complaints are not taken into account, on the contrary, they are completely ignored. A disaster!

We have been working with Putzfrauenagentur for the last couple of months. Specifically, we have been collaborating with Ms. Stephany Nataly Marca Rivera. She is extremely thorough and professional. We couldn't be happier with the provided services.

We are very satisfied and can recommend the agency with a clear conscience!

Sabrije Memedi is doing great! Very reliable, attentive and efficient.

We are satisfied with the work of the cleaning fairy and the agency. professional support, fast response time, good service,

Impeccable service Uncomplicated Fast and clear communication

My cleaning fairy does a great job. Is punctual and knows what to do. We are very satisfied.

I don't grade the agency, but rather the performance of my assigned cleaning assistant. Salima Hakizhimana has cleaned for me a few times now. She works independently, efficiently, is polite and very clean. I can only recommend it and hope that it cleans me for a long time.

We find the cleaners to be very dutiful, friendly, respectful, thorough and prompt. We really appreciate your support and are happy to be able to enjoy relief in the household.

Top cleaning service! I am completely satisfied and can recommend this company without reservation. Everything was great!

I thought it was a shame that you first had to confirm any terms and conditions online, even though you had requested a home visit over the phone so that an offer could be made.

Worst cleaning agency. Personnel are neither trained nor professionally accompanied. Customers are rudely wiped. Arrogant attitude from management. Responsibility for errors and damage is not accepted. Stay away from this company.

I would like to give 0 stars but I can't. If our cleaning lady wasn't so good, I would cancel immediately. They have neither a feeling for people nor the ability to run a company. The employee on the phone is constantly annoyed, the owners only issue the bill and are not at all interested in their customers and the "quality managers" are not worth the name.

Very professional agency with competent and friendly employees. We are very satisfied in every respect and can only recommend them. We have already had some experiences - they are by far the best so far.

Luchia Tesfamikael did a sensational job, can recommend her to everyone. The apartment was sparkling clean at all times.

Ms. Simona Georgeta Kalamsiz is really great. She does a great job, is always on time and very friendly and polite. This service made our apartment much nicer.

Very nice, flexible and experienced cleaning ladies who have a solution for everyone. I also learned a lot when it comes to using cleaning stones and microfiber cloths. Thank you!

Sabrine Bensaad absolutely meets our expectations. The house shines again when she has cleaned here with us. We are absolutely satisfied! She is on time, comes at the agreed time, it couldn't be better!

Our Mary is an angel. She cleans everything exactly how we want it. We are very happy with this choice. Everything works fine. Although we wish our cleaner spoke German and she doesn't, we are so happy with her that communication becomes less important. We are happy:-)

Couldn't be more pleased with Ms. Nadzija Gradina @Putzfrauenagentur Kunz: thorough cleaning and a friendly, polite and considered presence!

Our first 3 years were great, mostly thanks to the amazing cleaning person we had: reliable, professional, kind. Once they left, things started getting bad: no reliability on the part of the agency, 3 cleaning sessions canceled last minute with no replacement, poor organizational skills, no reactivity, and no proper follow up with customers. We've decided to terminate our contract with them.

Professional team with a high level of customer service and always solution-oriented and flexible. We have been very satisfied customers for almost 10 years and are happy to recommend the Greifensee cleaning lady agency!

The cleaning agency works very professionally, but they are friendly and do their work carefully. Our cleaning fairy is very nice, works thoroughly, is always punctual and works extremely quickly. We are very happy that we found her.

I can highly recommend the Glattal cleaning agency under the professional leadership of Ms. Grossen. Trust, professionalism, warmth and cleanliness are lived here. Thank you very much.

I have tried their competitor before and was very much disappointed and was on a look out for a better service. Then I gave a chance to Putzfrauenagentur. They are amazing and exactly what I was looking for. Their agents are always on time and do a good job. I can highly recommend!

We have a cleaner coming every two weeks for two hours. They are punctual and very efficient. I can highly recommend them.

We have a cleaning lady every 2 weeks and are very satisfied. It took a while to process, but what we got is really great. Thank you very much for the great service!

I wasn't happy with the first cleaner. The agency was very accommodating and organized new help as quickly as possible. Now I am very happy with our new cleaning aid. She is very friendly, works cleanly, independently, cleans where it is necessary and she is very punctual. I can highly recommend the agency.

Putzfrauenagentur cleaned my flat and ironed my shirts every second week for over a year. I’m very happy with the services provided by Putzfrauenagentur and especially from Ismete. I never had any complains and I can definitely recommend Putzfrauenagentur if you are looking for professional cleaning services.

Very friendly and reliable partner for cleaning work. We have a very good cleaning fairy and are very grateful for her always good and tidy work with us. Highly recommended and professional!

We are very happy with our cleaning fairy Barbora. She does her job very well. We always look forward to coming home when she was there. The agency is also very accommodating and friendly. Very pleasant and personal advice. I would recommend it immediately.

We are very satisfied with S. K. She does a fantastic job, is very customer-oriented and extremely professional. We have been using the cleaning services for a few months now. The quality is very high and communication works flawlessly. A great relief for our everyday life! Thanks SK!

We are completely satisfied! The agency is very customer-oriented and extremely professional. We have been using the cleaning services for a few months now. The quality is very high and communication works flawlessly. A great relief for our everyday life! Thanks!

Very friendly, efficient and uses initiative. Very happy with the service

On the days when my apartment is cleaned, I'm always in a particularly good mood. In the evening you come home and everything is perfect. At this point I can now express my gratitude and also my pleasure in the service of the cleaning lady agency. Many thanks for the great work

Everything is sparkling clean and much better than if I attempted cleaning myself. An absolutely worthwhile investment of money and a fantastic job by the person sent from the agency!

top team

Lovely friendly lady cleaning our house, working very hard.

Our angel does household chores very carefully and conscientiously. She has a very friendly nature - we are very happy

Excellent service, with superb employees.

I am always very satisfied with the cleaning agency. My special requests were always fulfilled. The employee responsible for me was punctual, careful and saw independently what was additionally necessary. Completed independently and to my complete satisfaction. I recommend the Glattal cleaning agency with a clear conscience.

Excellent experience.

I am very satisfied with my cleaning lady and with Putzfrauenagentur work. The whole process is very well organised. Highly recommend.

My experience with this company has far surpassed any other service that I've worked with in Zurich. Very professional, pay attention to detail, willing to work with you. I feel confident working with them.

I am very satisfied with the service of Putzfrau.ch. I signed up for their services about three months ago and so far I can tell that this company is meeting my needs. The cleaning lady assigned to me is well trained, discreet and respectful. She is always on time and focused on work with no distractions. The prices are also fair and the way of working is really safe and convenient for the customer. I would recommend this company to anyone looking for a no hassle cleaning lady

We use the services of an employee of Putzfrauenagentur Kehl GmbH once a week and are very satisfied. She is always on time, cleans both of our bathrooms, vacuums and mops all the floors in the apartment and last but not least, she also dusts. The price performance ratio is very good. We hope that she will remain loyal to us for a long time.

excellent service! Thank you

We have been customers of the cleaning agency for several years now and can only recommend the service. So far, without exception, all assignments have always been well planned and carried out and a replacement has always been communicated in good time during holidays. Our cleaning lady has always been 100% reliable and absolutely trustworthy and has always completed her work on time and very satisfactorily.

Very satisfied

I am very happy with the services of this company. Very easy to deal with in my opinion super well organized.

Just a super professional service and company. If my usual cleaner is away they have a replacement set up automatically. I've been a customer for 8 years and will continue for a long long time. Highly recommended.

Reliable and good service in the higher price segment. I am very satisfied with my cleaning lady and the service of the office e.g. In the event of absence, you will be informed in good time and a replacement will be offered. Small disadvantage: only what has been defined in the catalog is cleaned, i.e. obvious dust next to the agreed place is not cleaned. Still highly recommended, thank you!

Parfait and excellent quality!! I can them recommend!

Great price/value, professional and responsive service.

Very reliable and trusted service provided

After some difficulties with staff at the beginning (reliability) we got now an excellent reliable help.

I have needed the services of the cleaning lady agency for several years. I'm highly pleased with the service. The agency always replies very quickly when I have a request, and even takes care of a replacement if the cleaner falls ill. I can recommend the cleaning lady agency without reservations.

The cleaning lady assigned to us is always very friendly. She does the cleaning to our complete satisfaction. Price/performance is good. You don't have to worry about anything anymore, everything is organized by the company and communicated transparently. We can highly recommend the cleaning agency Grossraum Winterthur GmbH, as well as our dear cleaning lady. A real win for us.

Arrogant and unprofessional. I required a check out cleaning and it took 2 weeks to finally get the person coming to see the flat after few cancellations at the last moment. And when she finally came all the questions were about agreeing to get a long term contract with them for the next flat. After i said that i'm not interested in long term cleaning, Manuela promised to make me an offer in 1-2 days and left. However no offer arrived from her and when i chased for a feedback she said that all their cleaning teams are not available at the date of cleaning and long after that. I didnt understand why i had to wait 2 weeks for her visit if she knew that they will not be able to clean. Ridiculous and unprofessional.

The company putzfrau.ch is warmly recommended from the initial advice, the response to needs, through the communication and to the effective execution of the cleaning work. Thank you for the great cooperation.